Upon first meeting Brook, I was drawn to her positive attitude and outlook on life – it is contagious, in a good way! I have had the pleasure of getting to work alongside Brook over the past several years, and her creative and collaborative spirit really supports those she works with in ways that allow them to be their best – and, she will be your biggest cheerleader along the way! She is an excellent problem solver and will go to great lengths to help you in any way that she can – her level of resourcefulness is impressive. Brook wants the very best for others, and she will go to great lengths to make that happen.

Educator

I was completely new to presenting and extremely nervous to present for Academic Innovations, a company which Brook worked for. Brook walked me through all parts of the process with the enthusiasm and positiveness I needed. She helped me create and edit materials before the conference each year. Upon arrival to the conference, she would always welcome me, show me the room I would be presenting in and consistently answered all my questions from technology to table set up to seating. She never made an issue of my inexperience. When she said I could call her at any time–she meant this–and I did call her –many times! The personal attention she accorded me gave me the confidence I needed to be a presenter and I worked in this arena for many years until I made a change in my career. I directly attribute my success in this role to Brook. Her selfless work behind the scenes is unmatched and makes the people she supports even stronger. She never asks for anything in return as she sees your success as her success. Her attention to detail and her calm yet confident presence anchor every event she is attached to.

Brazos Success Academy

Brook is an incredibly charismatic and friendly person. She is very dedicated to work and deeply cares for those she helps. She is a great coworker and an amazing coach. She does a phenomenal job helping her trainees and providing them the support that they need. At her core, Brook is caring and dedicated. Having her on the team is a blessing and she is a vital part of our department.

I have worked with Brook for the last several years. Her attention to detail, positive attitude, dependability, and willingness to work hard have made working with her a joy. She supports customers to the best of her ability, always making sure they feel supported and have everything they need, and she does it with a smile on her face.

Brook and I were coworkers from 2012 to 2022 at Academic Innovations. For the last three of those years, I had the chance to work directly with her in the Curriculum and Technical Support Department. I had grown tired of being in the Sales Department and jumped at the chance to work alongside her supporting customers. Brook took me under her wing and truly showed me what customer support means. Her enthusiasm, knowledge, and willingness to help are unmatched. I would recommend Brook to anyone who wants unrivaled success in supporting and sustaining customers. Beware though… being around Brook will also give you a generally happier outlook on life, whether you want it or not!